Shipping & Returns

Shipping

We have multiple shipping rates to best cater for our customers.

Smaller orders of 1 – 3 dies can be shipped for $2, while 4-6 dies can be shipped for $3.50. Our flat rate is set at $5.95 for all quantities above these.

Normal shipping times are usually around 5 business days using Auspost standard services.

Returns

If you are not entirely satisfied with your purchase, please contact us.

You have 30 calendar days to request a refund on a service, or a return of a product.

To be eligible for a refund on a service, you must first contact us with the reason you are not satisfied and why you would like a refund.

To be eligible for a refund of a product, your item must be unused and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund request or return is approved, we will initiate a refund to the original method of payment. You will receive the credit in a certain number of days, depending on your bank’s policies.